Robert Clifford, University of Arizona
Distance learning is sometimes regarded as a
revolutionary idea in education, but the concept of separating
teacher and learner has existed, in various modes of implementation,
for quite some time. In Europe, for example, several well-documented
instances of teaching languages through postal services occurred in
the early 1800s, although a university department dealing with this
type of teaching is not noted until the latter part of the century
(Curran, 1996). Not surprisingly, distance learning developed in
stages corresponding to the available technology. First came what are
commonly called correspondence courses, where teacher and student are
separated geographically and printed course materials and assignments
are exchanged via the postal service. This type of correspondence
course has never gone completely out of vogue, and many extension
universities still maintain a number of them on a variety of topics.
Next, printed materials were supplemented with tape recorded course
materials, teleconferencing, and delivery of lectures by television.
Some might remember the installation of TV screens in many large
lecture halls during the late 60s and 70s, and at that time there was
concern that the learned professor at the front of the college
classroom would gradually be replaced by the lifeless television
monitors suspended from the ceiling. These fears went unrealized, and
this particular mode of classroom instruction never caught on to any
great extent. It has remained, however, as a staple of some distance
learning programs. For instance, most University of Arizona distance
learning courses-primarily in the sciences-are televised
presentations of lectures delivered on campus. These offerings are
supplemented by numerous noncredit courses where a series of video
tapes can be rented or purchased by individuals. The latter option is
quite expensive: a 12-week rental costs $2500, and purchase of the
tapes is twice that amount.
The most recent stage of distance learning, and
the one to which most of my discussion here refers, is the one in
which we are now immersed, where advances in computer and networking
technology continue to facilitate world-wide electronic communication
of audio, video, and written text materials. When this exchange is
implemented over the World Wide Web, an almost limitless number of
hyperlinks can be established between sites whose actual physical
location can be anywhere in the world. The attraction of this most
recent technology is the ease with which information can be
disseminated, regardless of the location of teacher or student. In a
sense, it effectively combines the capabilities of earlier
technologies: written text, still or moving color images, audio
signals, or a combination of all of these, can be transmitted via the
Internet to or from any location in the world, complete with scores
of links connecting them.
Despite the apparent advantages of the various
forms of distance education, it has generally appealed to certain
students: those desiring only a few courses without the expense of
residing at a university, those who wish to take advantage of the
technical training a trade school might offer, older students whose
work schedules might not permit attendance at daytime classes, and so
on. To a large degree, students who pursue a university degree after
high school still plan to do so in residence at a college or
university, often in their home state. But this situation is
changing. More and more state universities find themselves in the
unfamiliar and somewhat uncomfortable position of competing with
private and trade schools for students that have always traditionally
gone to in-state schools. The result is that state universities can
no longer count on serving the students from their own state who have
traditionally comprised their student bodies. Compounding this
problem is the current trend toward cutting funds for public
universities. For example, a 1996 report from the Strategic Planning
and Budget Advisory Committee at The University of Arizona states
that there is "$30-40 million less for basic programs and support
than there was ten years ago." The report continues:
Nationally, competition for students is increasing. The proportion of high school graduates who go on to traditional higher education is flattening ... Private companies, such as Motorola, are developing their own degree granting postsecondary programs ... jobs that provide education, work-related experience, and higher wages folded into one financial aid package are certain to be attractive to many [older] students (SPBAC, 1994).
As a response to this trend, distance learning
seems an ideal way to bolster shrinking enrollments and to compete
for students from other locales. Indeed, in the report just
mentioned, distance learning offerings at other colleges and private
firms are characterized as a "new source of competition."
In its current stage of development, distance
learning would seem a particularly potent source of competition. As
the argument goes, distance learning via the Internet allows students
to take a course from any location, at any time, and at the student's
own pace; therefore, schools can offer online courses to unlimited
numbers of distance learners. In a recent article, Norman Wagner
predicts that students "will have the opportunity to acquire
information when and where they desire, with the option to experience
it multiple times. This will be instruction on demand, and will be
time and place independent" (Wagner, 1996). Thanks to advances in
digital technology, courses in music can easily be presented in this
fashion, complete with sound and visual images and links to other
relevant information. Thus, in the near future students might
conceivably satisfy their degree requirements by taking only one or
two courses in residence at a state university while taking another
from a trade school 200 miles away, and yet another course from a
college on the other side of the globe. Music departments, for
example, might of necessity design their courses to compete with the
online offerings in music from Yale or Indiana University, even if
the latter are geographically distant. Distance learning that
exploits the latest networking technology, then, can be seen not only
as a source of increased competition, but also as a means of
counteracting this trend by increasing the number of courses and
programs one's own school offers.
Along with this push to expand the distance
learning offerings of universities comes a fear on the part of many
dedicated professionals that they might well be modernizing
themselves out of a job. After all, if all courses are offered
online, what are the traditional faculty members to do? Will they
even be needed in the near future, or will a college education
consist of students fulfilling all their requirements through courses
taught over the Internet? The traditional teacher/student educational
model is very time and place dependent, since both student and
teacher must be in the same location at a predetermined time for the
transfer of information and ideas to occur. But since course
materials can be placed on a web site at any time, and students can
log on to these materials at any time from any location, this
traditional model seems to be, at least on the surface, in danger of
becoming hopelessly inefficient and obsolete. Given this situation,
can online graduation ceremonies be far behind? College courses might
soon be completely automated: students merely log on via their
computers at any time they choose, take courses at their own pace,
test whenever and wherever they happen to be, and then apply for and
receive their diplomas--complete with ornate graphics and
lettering-by electronic mail. And if they choose, they can take place
in the college's virtual commencement ceremonies.
Is this really the future of education, and more
specifically, music education, in the college or university setting?
Let's begin our effort to answer this question by examining one
course in a typical undergraduate music curriculum to determine its
suitability for this type of delivery. A music student's first
contact with their required music courses is often some kind of
fundamentals or music theory course. Traditionally, these courses
include basic instruction in tonal harmony, ear training,
sightsinging, and they sometimes also include a component reaching
basic keyboard skills. Delivery of course materials is accomplished
with printed texts, and class time is devoted to lectures explaining
concepts in greater detail, listening to musical examples that
demonstrate these concepts, drilling on aural skills, answering
student questions about homework, new concepts, and so on. These
classes also usually include frequent tests or quizzes designed to
track student progress in these areas.
Our task, then, is to determine the feasibility of
delivering course materials electronically so that this type of class
could be offered strictly as a distance learning option. First, the
printed text materials one usually associates with this type of
course could easily be placed on a series of web pages where they
could be accessed at any time from any place. Students could then
progress through the material at their own pace. Of course, this
scenario sounds a great deal like a correspondence course, where a
book is simply mailed to the student. In a sense this is true,
although the linking of different subjects and supplemental materials
on various web pages can make access to the materials both efficient
and compelling. Aural skills material presents more of a challenge.
Although printed scores for the examples and the sound files to play
them can be delivered via the Internet, it would be difficult to
assess student progress without personal contact at some point.
Evaluation of progress in written and aural skills could also be
accomplished to a certain extent by assignments and testing materials
delivered via the Internet. The problem here becomes one of
maintaining the integrity of the test itself, since instructors must
assume students completed the assignments and tests themselves.
But here a fundamental question arises: how much
of our teaching is mere information delivery, and how much can be
categorized as something much more abstract, namely the
student/teacher relationship with which we are all familiar? In
Wagner's 1996 discussion of the "new instructional model," he
states:
On the surface, Wagner's point seems to make
perfect sense: why should faculty waste their time in the mere
delivery of information to their students when this delivery could be
accomplished so much more efficiently by electronic means? But I find
his statement disturbing because it seems to equate mere "information
delivery" and that vital-and very human exchange I call "teaching."
Teaching has always involved a certain amount of "information
delivery." Why else do we choose an appropriate course textbook or
assign a project in which students must search the library or
Internet for sources? To equate the two, however, seems
inappropriate, since such a statement fails to recognize several
important components of any student/teacher relationship: the
exchange of creative ideas, sound logic, and intellectual point of
view. Indeed, if we consider ourselves only the deliverers of facts
or information, then I believe we are ignoring some very basic
responsibilities to our students.
With this thought in mind, let us return now to
our discussion of the basic music theory course. Course materials can
be disseminated very efficiently by electronic means. But can an
instructor anticipate all questions students might have and include
the answers in the materials? And what about questions that might be
spontaneously generated by another student's question or comment? A
certain amount of this type of interaction can be provided with a
class listserv, as long as we remember that a listserv is only as
efficient as the regularity with which students check their e-mail.
Let's not forget, though, that there are aspects of a classroom
setting that are desirable and productive for both student and
teacher. With the aural skills portion of our hypothetical music
class, student/teacher interaction is also important. Computerized
drill and practice programs are very productive in building necessary
skills, but I can recall countless times when students came to me
with an ear training or sightsinging problem personal to them and
which therefore required a personalized solution. The point is this:
electronic delivery of information might work well for highly
motivated students a majority of the time, but I believe there will
always be aspects of the traditional student/teacher
relationship-beyond mere information delivery-that many students will
prefer, especially in a skills-based class such as I have
discussed.
Of course, certain undergraduate music classes
place less emphasis on skills and more upon historical facts and
chronologies. Classes such as these are more suited to electronic
delivery of course materials. Evaluation tends to take the form of
several tests per term, not the continual testing that often
accompanies basic skills classes. With the capabilities of the
Internet and hyperlinks, course material can be presented in a
compelling way, and communication with the instructor can be
accomplished via electronic mail. In short, a class such as music
history is more suitable to electronic delivery than the skills class
just mentioned, particularly to those students who want to take the
class from a distance. This is not to say that an electronic version
can replace in all respects the interaction in a traditional class of
this type, only that with this type of class the match is closer than
with others. At this point I will mention only briefly the individual
applied lessons on the student's instrument of choice. While it might
be increasingly possible to emulate the person-to-person interaction
that occurs in such instruction, I find it difficult to imagine that
a majority of music students will prefer to receive instruction from
their teachers via a television screen. After all, it is this close
interaction between students and applied teachers that distinguishes
many music programs from other academic areas where huge, impersonal
lectures are the norm.
Let's take stock for a moment. We can probably
agree that course materials for certain classes are suitable for
delivery as distance learning courses, such as those requiring little
testing and which allow students to complete much of the work on
their own. Less suitable are those courses requiring frequent testing
and student/teacher interaction, such as the basic skills courses and
applied lessons that are a part of most undergraduate music
curricula. But let's not forget that in all these courses, there are
many positive aspects of the teacher/student relationship that compel
students to seek out coursework in traditional settings. Might we not
conclude, then, that even as the role of distance learning
increases-as it is certain to -it will still appeal most strongly
only to a limited portion of those desiring a college education?
Earlier I mentioned the fears that faculty have
about being replaced by computerized course offerings and distance
learning. Suppose for a moment that the class you teach, perhaps with
a total of 50 students, will soon be offered as a distance learning
option. The usual argument is that this type of offering will allow
an unlimited number of students to take the course, at any time and
from any place. But instead of reducing the need for faculty, I
submit that distance learning courses might indeed have the exact
opposite effect. After all, if the enrollment of your class suddenly
were to double, one could reasonably assume that the professor's
workload would increase considerably. The danger to faculty members,
I believe, comes from cost cutting measures typical in today's
university setting. Frugal administrators might choose to employ low
salaried teaching assistants to grade materials and communicate with
distance learners so long as a number of them could be supervised by
one faculty member.
And is the distance learning course really time
independent? Perhaps in some cases, but imagine if you will the
organizational nightmare of keeping track of 200 different students,
all taking the same course but at different rates, all beginning and
ending at different times, and so on. Suddenly, our time and place
independent distance learning course begins to resemble an
unstructured fiasco. One successful course delivered over the
Internet is an Art Appreciation course offered through Southern Utah
University by Mandy Brooks. Professor Brooks structures the course so
that students must be online at a specified time to discuss the
lecture notes she delivers over the Internet. Her students purchase
text materials by mail, and generally the online course progresses at
a rate similar to a classroom course. Although Professor Brooks
administers weekly online tests in her class, tests in some online
courses are administered by a proctor in the student's locale. Of
course, dates for online tests can vary, but if distance learners
follow a similar temporal sequence for their own studies, then the
two modes of instruction are similar in both time and place
requirements. The music course I am readying for distance
learning-Form and Structure of Twentieth-Century Music ... ~will be
structured in a similar way: students will purchase the same text
materials as do resident students. While they may actually move
through the course materials at their own speed, I plan to require
online students to participate in the class listserv. Given this
requirement, which is designed to provide an important component in
the distance learning experience-interaction with the professor and
the large group-it might prove most beneficial for online students to
maintain a pacing similar to the resident class, simply so that they
would be able to share topics in a timely fashion.
When one looks closely at distance learning in the
context of today's university setting, it seems to deliver less than
it promises. Distance learning is promoted as being time and place
independent, yet many distance learning courses are offered only
during a specific temporal span, and in some of them students are
required to be online at a certain time. New computer technologies
are becoming ever more efficient at the delivery of information to
and from anywhere in the globe, but information delivery is but one
component of what one usually defines as teaching. Instructors in
most distance learning offerings must still grapple with how to
provide interaction between students and instructors for discussion
of course materials. Professors worry about being replaced, but in
institutions that embrace distance learning, there might very well be
an increase in demand for professors in certain areas. And as regards
cost, a study of open and distance learning institutions in Europe
found that distance education was in fact significantly less
expensive than residence courses, but only after a break even point
of student numbers is reached. Before that threshold is attained,
many distance courses are actually more expensive to plan and
administer. To be fair, most of my comments here focus upon resident
universities that supplement their traditional courses with distance
learning opportunities, not universities whose entire purpose is to
offer learning at a distance.
To return to the question I posed in the title of
this paper: is distance learning a revolution or fad? I believe the
answer lies somewhere between the two extremes. The technological
advances in computer networking capabilities will continue to be
refined and developed, which will most certainly change our methods
for delivering information to resident as well as distance learners.
This wealth of information at our fingertips will allow more courses
to be offered as distance learning options when this mode of delivery
is appropriate to specific course objectives. But I believe it is
important to remember that while such courses will be attractive to
specific groups, they will not replace completely the traditional
student/teacher model. I caution against embracing wholeheartedly
these potentially useful technologies without first examining
curricula very carefully to determine how these technologies can best
enhance each class. It is easy to be so enamored with new methods
that one forgets the so called "old" methods are not only worthwhile,
but in many cases desirable, compelling, and certainly worth
preserving.
References
Curran, C. (1996). The Potential Cost-effectiveness of Tertiary Open and Distance Learning. Luxembourg: Office for Official Publications of the European Communities.
Strategic Planning and Budget Advisory Committee (SPBAC), The University of Arizona. (1996, April). Open letter to University of Arizona faculty and staff.
Wagner, N. (1996, June). Telecommunications and the changing nature of instructional delivery. Syllabus, 10-12.